Nutzungsbedingungen

Welcome to ShieldSync. By downloading, accessing, or using our applications, websites, or Cloud Pro services (collectively, the "Services"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Services.

1. Who May Use ShieldSync

You must be at least 13 years old to create a ShieldSync account. Denmark has set 13 as the age at which a child can consent to an online service under Article 8 of the GDPR, and we ask you to confirm it when you register. If you are under 13, do not create an account; if we learn that we hold data about a younger child without a parent or guardian's consent, we will delete it. If you are creating an account on behalf of an organisation, you confirm that you are authorised to accept these Terms for it.

2. Use of Services

ShieldSync provides a peer-to-peer (P2P) file synchronization tool and optional hosted cloud storage (Cloud Pro). You agree not to use the Services to:

• Store, sync, or distribute illegal content, malware, or material that infringes on intellectual property rights.
• Attempt to reverse engineer, disrupt, or compromise the integrity of our routing relays or cloud storage nodes.
• Resell Cloud Pro storage limits without an explicit Enterprise agreement.

3. Zero-Knowledge Limitation of Liability

Because ShieldSync utilizes client-side end-to-end encryption (Zero-Knowledge Architecture), we do not have access to your recovery keys, passwords, or the unencrypted contents of your files. If you lose your account credentials, ShieldSync cannot recover your encrypted data. You are solely responsible for managing your master passwords.

4. Payments and Subscriptions

Local peer-to-peer syncing is free and has no paid tier. Paid plans add encrypted cloud storage and are billed in advance, monthly or yearly, at the price shown at checkout including VAT. Payments are processed by Stripe; we never receive or store your card details.

Subscriptions renew automatically until cancelled. You can cancel at any time from your dashboard, and cancellation takes effect at the end of the period you have already paid for. We do not refund the remainder of a period. Files on your own devices are never affected when a plan ends; cloud storage above the free allowance is handled as described below. Changing plan or billing period mid-period is prorated: an upgrade is charged the difference immediately, a downgrade is credited against your next invoice.

We will give at least 30 days’ notice before any price change affecting active subscribers. If a payment fails, your account reverts to the free plan’s limits until it is resolved. Whenever an account holds more in the cloud than its plan allows — after a failed payment or when a plan ends — that storage becomes read-only. If it is still over the allowance 30 days later, after two email warnings, the most recently added cloud files are moved to your cloud trash until the account is back within it. They can be restored from there until your trash period ends, after which they are deleted. Files on your own devices are never affected.

5. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Denmark. Any disputes arising from these Terms or the use of ShieldSync shall be subject to the exclusive jurisdiction of the courts located in Copenhagen, Denmark.